Dear valued clients

Our business is continuing to operate as we navigate the current COVID-19 crisis. Mod Movers teams are adapting the operations by practicing social distancing and reiterating the practices of good hygiene. Frequent hand washing, using hand sanitizer and gloves for the moving crews are the new essentials. We make sure to keep our customers informed of any changes concerning all moves and additional services.

As our client, your health and safety are our #1 priority during this state of emergency. So we kindly ask you to consider the following guidelines to prepare for your relocation with us.

⚠ SETTING UP CONDITIONS FOR A MOVE – ADVICE FOR CLIENTS

• Before we arrive at your premises, please have your residence/office as ready as possible (items cleaned/sanitized and spaces ventilated in advance) so we can start with the move as soon as possible.
• It is recommended that you/your representatives keep a minimum of 6 feet apart from our crew. Our crew members will keep 6 feet of distance or more at the time of service whenever possible.
• Make sure to provide continuous ventilation of the spaces we work in during the moving preparation.
• Please provide a dedicated bathroom, equipped with soap and paper towels for our crew members.

⚠ LIMITATION OF LIABILITIES OF MOVING COMPANIES AND THEIR RIGHT TO CANCEL WORK (NATIONAL LOCAL MOVES)

The Government has stated it is or will be implementing (as yet) measures to combat the spread of the virus. Such measures in place might affect our ability to provide services to you (including but not limited to us having to suspend or cancel in full the services) or the virus otherwise impacts our capability to complete your relocation. This may result in us not being able to accept any responsibility for the losses that may arise and we limit our liability accordingly. We are keeping the matter under careful review and will ensure that all customers are advised of any developments that may affect the fulfillment of contracted services.

As our team at Mod Movers has been following updates, we are choosing to work with & adhere to the guidelines set forth by health officials and authorities. We want to do our part in reducing the impact and spread of COVID-19 to the businesses and communities we serve. Hence, we are implementing the following strategies to do so.

We have an understanding among our team members to be transparent when it comes to their health. If somebody has been exposed to the virus or is experiencing symptoms, they will share with the team on time. If this occurs, in order to avoid any further spread, our employees will self-quarantine for the proper amount of time. We would appreciate it if our customers would do the same in return. In case you are not feeling well or you may have been exposed, we will gladly make arrangements for another move date.

Use of examination gloves and masks. Our teams will wear examination gloves and masks while servicing moves as an additional hygiene measure and self-protection. Gloves will be discarded after each move. We also use hand sanitizers, but we would appreciate it if we could use a sink or water source to wash hands.

Social distancing. Upon arrival at our customers’ homes or offices, team members will follow the protocol of social distancing, allowing 6′ between team members and you, our customer, whenever possible. We understand and have always valued the professionalism and respect that accompany an introductory handshake. However, during the COVID-19 outbreak, we ask that our customers understand that we will refrain from shaking hands or making physical contact for safety purposes.

Proper ventilation. We request that our customers open outside doors and/or windows to increase air circulation, if possible. All of the above will be effective immediately and remain in place until we can reassess the situation and make further announcements. We continue to practice the WHO (World Health Organization)/CDC/Federal/State guidelines for health and safety to prevent contagion in our community.

For any additional information, don’t hesitate to contact our representatives. We will provide you with all the necessary answers and proper plans for your upcoming move.

Thank you, Mod Movers Team