How to file a moving complaint

There are several reasons why you would want to file a moving complaint. For starters, you might simply not be satisfied with the service your professional moving company offered. After all, this probably means that you did not find a really good moving company. However, you cannot change the past, and now you wish to file a complaint about your movers. There are many reasons why you would want to do that. Some of the reasons are simply bad service, others are theft or destruction of property. So, for this reason, we have decided to make a guide about this one. Here, you will learn everything you need to know about this issue. We sincerely hope that you will enjoy reading our guide. So, let us begin, shall we?

Some reasons why you would want to file a moving complaint

We have mentioned that there might be several reasons why you would like to do this. Some of the most obvious ones are concerning the destruction of property. So, if your moving company has damaged or destroyed something you own, then you have the right to ask for your money back. This being said, you will need to report the incident to the moving company first and, in case they do not respond, you can actually sue them for damage after you report them. It is really important that moving companies follow their end of the bargain, especially when you have it written in your contract. So, you should always check the contract before you sign it. There, you will see more about the compensation for the damage and you can act accordingly.

Two man talking
Talk to your movers

Yet another reason why you would want to file a complaint is theft. No professional moving company will ever steal something that belongs to you. So, you should be sharing your moving experience even if it is bad so that people you like would not make the same mistake. In any case, fraudulent moving companies exist and they are a big problem when it comes to moving and relocation. What you want to do here is to report them to the authorities and they will try to get your money and items back. Some companies never intend to relocate you. Instead, they want to steal your belongings. Make sure that you do not let them get away with this and report them so proper actions can be taken against them.

How to complain about your movers?

There are several ways you can do this. The first way is to simply talk to the organization of the moving company in question. Even if you find some of the finest local movers Monterey offers, mistakes can happen. Now, good moving companies would own up to their mistakes. They will simply admit them and compensate the client – you, in this case. Thus, what you would want to do here is to simply talk with the moving company in question. Honest and reliable moving companies will always make sure that they make it up to you. It can be either by repairing the item, providing a new one, or paying its value. After all, you should make sure to talk about this before your relocation. It might be the best idea. 

A man signing a moving contract
Check the moving contract

If the moving company in question does not reply, you can take up some more drastic measures. For example, you can contact the Federal Motor Carrier Safety Administration (FMCSA). So, if you are dealing with a moving company that will not admit the mistake, you should gather all the evidence you have, and send it to FMCSA. They will, in turn, contact the moving company and oblige them to make amends for what they have or have not done. In any case, you will know the result in 30 days after you file the complaint. The company will have 120 days after the resolution to make sure that you receive what you are owed. This can work anywhere – from New York City to Los Angeles. Keep it in your mind!

Is it easy to file a moving complaint?

You will be surprised how easy it actually is to file a moving complaint. So, unless you contact one of the finest moving companies in Carmel CA, you might have to do exactly this. Good moving companies will not let you down, but bad ones will. So, what you want to do is gather all the evidence that you are wronged. This can be anything – from missing items to broken items, to damaged items, and so on. Thus, you should make sure that you can actually provide such information that is reliable and, most importantly, true. With this, you can even go to court and sue the moving company for the damage. This is, however, only in extreme cases and we do not believe that it can come to this that easily. However, make sure to:

  • Have reliable evidence. You will never get paid back for the damage if you do not have reliable evidence. Think about this one.
  • Contact your moving company. You will be surprised how much you can accomplish simply by talking to your movers. Honest mistakes happen, they will recompensate you.
  • Consult a lawyer in the worst-case scenario. If you are planning on suing the moving company, make sure that you have the right to do so. Consult some legal aid.
A lawyer
Lawyers can help you out

What else should you be thinking about?

Overall, now that you know how to file a moving complaint, make sure that you are in the right. By this, we mean that you did not make a mistake and sue or accuse an honest moving company of something. A lot of things can happen and you might even forget about the condition of your items. So, make sure that you are absolutely right before you file a complaint. In any case, we hope that you will never have to file one. Good luck!

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